Pairing Issues This section focuses on issues that could arise while attempting to pair the iCMP with the iPad. Back to Top Related Articles Ingenico iCMP Credit Card Reader Set Up Credit Card Processing Support HomeShopKeep GlossaryGetting StartedSign Up to Sign InIntroduction to the iPadActivate & Sign InAdding ItemsInventory LayoutCustomize If you see card data typed into the document, then the card reader is working. Click on "Enable or Disable Add-Ons." One by one, select all Google and Yahoo add-ons. navigate here
Any USB port is fine (front or back of computer). lifehackerDeadspinGizmodoJalopnikJezebelKotakuLifehackerindexSkilletTwo CentsVitalsApp directoryGearFix a Credit Card That Won't Swipe with a Piece of TapeMelanie Pinola12/28/11 9:30amFiled to: Credit CardsDebit CardsAtmClever Uses32EditPromoteDismissUndismissShare to KinjaToggle Conversation toolsGo to permalink If you use your button on the window that pops up Click Continue. We’ve done it for you. × Try ShopKeep for Free We'll walk you through a demo, so don't stress. http://lifehacker.com/5871616/fix-a-credit-card-that-wont-swipe-with-a-piece-of-tape
Then, attach the iDynamo to the iPad. Back to Top Common Error Messages If you encounter any issues while using the iDynamo swiper, you'll see a message on your iPad screen. If Bluetooth is on, hold the button above the iCMP's micro USB port for 2-3 seconds to reboot the reader. What if I see numbers in the First Name field instead of the name on the card for every swipe?
To determine if either is broken, please: Open Notepad (PCs) or TextEdit (Macs). How To Fix A Demagnetized Card Back to Top I swiped a customer’s credit card and it was declined. If one or both of your reading heads are not functioning, then please contact Technical Support at 877-755-4279. All Rights Reserved.
These errors occur as the result of the iPad having poor or no internet connectivity. 1 Press the iPad’s home button to exit ShopKeep. 2 Open the Safari web browser and https://support.mindbodyonline.com/hc/en-us/articles/203254973-My-credit-card-swiper-is-not-working-on-a-Mac-What-do-I-do- Fail This message appears because the iDynamo is no longer functional or was not purchased from ShopKeep. 1 Please make sure this was purchased directly from our hardware site. 2 If Credit Card Won't Swipe A ShopKeep point of sale specialist will call you right back. Debit Card Won't Work At Atm The name of the compatible device can be found on the sleeve as shown below. 2 Align the prongs on sleeve with holes on the bottom of the iDynamo. 3 Push
USB Swiper on Macintosh Computer What of I see a warning message every time I plug in the swiper to my Mac? check over here If everything else fails, unpair the iCMP from the iPad. Browser add-ons We've seen a recent wave of swipes not working because of Google and Yahoo browser add-ons (those thin toolbars at the top of your Internet browser). My iCMP displays “Swipe or Tap Card” when I’m not on a payment screen. Debit Card Not Reading
If none of the above resolves your issue, then you may need to reprogram the swiper. If it's off, switch it on. Is the Magtek card reader functional? http://zenlinux.org/credit-card/chase-virtual-credit-card.html To test this do the following: Open TextEdit.
Hardware Support Center Hardware Troubleshooting Was this article helpful? 1 out of 1 found this helpful Follow If nothing happens when you try to swipe a credit card, then you'll want Atm Can't Read My Card Back to Top Issues without Error Messages This section covers unusual behavior that is not accompanied by an error message. CALL US TOLL FREE(800) 601-0230 x3 TOLL(805) 563-1520 BACKUP(805) 426-0404 FAX FREE(800) 771-3821 FAX TOLL(805) 569-3821 Send your Feedback Let us know how we can improve.
Pairing took too long.” I don’t see my iPad listed as an available device on the iCMP. Then, press Card Readers. Field Format Error This appears because the CVV, expiration date or billing zip code was entered incorrectly for manually entered cards. 1 Re-enter the corrected card information. Scotch Tape On Credit Card Three most recent Innovations, features, new products stories: Blockchain could spur credit card rewards revolution – Blockchain technology, which powers the bitcoin, could change the way we use credit card rewards
Readers purchased elsewhere are not compatible with ShopKeep. The iCMP should return to the ShopKeep screen. Leaving the microUSB cable attached all day may cause extraneous damage to the charging port on the iPad or the swiper. weblink This warning is not a problem. Simply click "OK." It is ok to close this message.
Just fill out the form below. Click OK. Click here to view the Hardware Return Policy. You should have your IT Professional take a look and see if what options are available. [email protected] 800.820.9814 Shopkeep.com Partners Blog Refer & Earn Log in Log into Backoffice Log in Refer & Get $150 Toggle Search Getting Started Video Support Hardware Setup Glossary iCMP Credit Card
Click on Control Panel. All rights reserved. Troubleshooting the Swiper PayJunction USB swipers have proven to be very reliable. More often than not, issues related to the computer cause the swiper to malfunction. Therefore, we prefer to troubleshoot Is the Magtek card reader still not functional?
What’s going on? “Decline” means the attempted charge was refused by the customer’s bank. 1 Tap Retry to try charging the card again. 2 If declined again, have the customer contact Back to Top My iCMP displays “Swipe or Tap Card” when I’m not on a payment screen. 1 Tap the Credit button in ShopKeep. The “Not a Credit Card” message appears when an employee swipes something other than a credit card, like a gift card. Here, we want to select ANSI mode as shown below: After clicking the Done button your swiper should be working correctly again.